Pricing
Transparent pricing and quality care
Please note:
Medicare rebates are available with a Hazel GP and when you have the appropriate referral and care plan, for psychology and dietetics services. If you're referred by your GP, Hazel can work with them to ensure the necessary paperwork is in order. Many private health insurers also offer rebates for telehealth services, so we recommend checking with your insurer to confirm. If you have further questions, feel free to contact our care team.
Frequently asked questions
Your questions, answered
Can I claim any part of my Hazel appointments on health insurance?
It depends on your health insurance provider and policy. Some funds offer rebates for services like psychology or naturopathy, so it’s a good idea to check with your insurer to see if you're eligible. Hazel does not process insurance claims directly, but we can provide you with invoices for you to submit to your insurer for reimbursement.
Can I receive a Medicare rebate?
Medicare rebates are available with a Hazel GP and when you have the appropriate referral and care plan, for psychology and dietetics services. If you're referred by your GP, Hazel can work with them to ensure the necessary paperwork is in order. Many private health insurers also offer rebates for telehealth services, so we recommend checking with your insurer to confirm. If you have further questions, feel free to contact our care team
Are there any additional fees or hidden charges?
No, Hazel is committed to being upfront about all costs. The price you see for each appointment is the price you’ll pay, with no hidden fees or extra charges.
Can I claim Hazel services through Medicare or private health insurance?
It depends on your health insurance provider and policy. Some funds offer rebates for services like psychology or naturopathy, so it’s a good idea to check with your insurer to see if you're eligible. Hazel does not process insurance claims directly, but we can provide you with invoices for you to submit to your insurer for reimbursement.
What payment methods are accepted for appointments?
Hazel accepts a wide range of payment methods, including major credit and debit cards. Payments are processed securely at the time of booking.
Is there a cancellation fee if I miss my appointment?
We understand that life can get busy, but if you need to cancel or reschedule your appointment, please let us know at least 24 hours in advance. If we don’t receive notice within that time frame, a cancellation fee equivalent to the cost of your consultation will apply. Please note, Hazel charges a consultation fee on behalf of our practitioners, which is non-refundable and taken at the time of booking.
What does it cost to use Hazel and can I receive any rebates?
Hazel keeps pricing simple and upfront, with costs depending on the appointment or treatment you need (see Pricing for more details). Medicare rebates are available for GP consults and psychology and dietetics services with the right referral and plan. Additionally, many private health insurers may offer rebates—check with your provider to see what’s covered.
